Restaurants and Cafes - Connect and monetize

Personalized promotions and Wi-Fi packages for restaurants

Effortless Internet Access: WiBip ensures that customers in restaurants and cafes can easily and quickly connect to the Wi-Fi network. With a user-friendly captive portal, diners can access the internet without any cumbersome login procedures, providing a seamless browsing experience.
Enhanced Customer Experience: Offering seamless Wi-Fi connectivity enhances the overall dining experience for customers. They can stay connected, browse the web, check emails, or share their dining experiences on social media, leading to increased customer satisfaction.
Convenient Digital Services: With reliable Wi-Fi access, restaurants and cafes can offer digital services, such as digital menus and online ordering systems. Customers can browse menus, place orders, and make payments directly from their devices, streamlining the dining process and reducing wait times.
Data Collection Opportunities: WiBip’s Wi-Fi connectivity also provides restaurants and cafes with the opportunity to collect valuable customer data. By analyzing Wi-Fi usage patterns, establishments can gain insights into customer behavior, preferences, and demographics, enabling them to tailor marketing strategies and improve customer satisfaction.

Personalized Promotions: WiBip’s targeted advertising capabilities allow restaurants and cafes to deliver personalized promotions to customers. By analyzing Wi-Fi usage data, establishments can send tailored offers and discounts that align with each customer’s preferences and past dining behavior.
Loyalty Rewards: With WiBip, restaurants and cafes can implement loyalty programs that reward frequent customers. Through targeted promotions, loyal customers can receive exclusive perks, such as discounts, free items, or special offers, incentivizing them to return and increasing customer retention.
Repeat Business Encouragement: Targeted promotions and loyalty programs foster repeat business. By offering compelling deals and incentives to customers, establishments can create a sense of value and appreciation, encouraging customers to choose their restaurant or cafe for future dining experiences. Restaurant chains can use the platform to promote other restaurants of the chain.
Feedback and Customer Engagement: WiBip’s targeted promotions can also engage customers and gather feedback. Restaurants and cafes can request feedback through Wi-Fi login surveys or in-app interactions, allowing them to understand customer preferences, address concerns, and continuously improve the overall dining experience.

Wi-Fi Usage Patterns: WiBiP’s analytics module provides detailed data on Wi-Fi usage patterns within the restaurant or cafe, including peak hours, popular areas, and customer dwell times, enabling owners to optimize staff schedules and resource allocation.
Customer Behavior Analysis: The platform captures valuable information about customer behavior, such as the most visited sections of the establishment, repeat visitation rates, and average session durations, helping owners understand customer preferences and tailor their offerings accordingly.
Campaign Performance Metrics: Restaurants and cafes can analyze the effectiveness of their targeted advertisements and promotions through campaign manager reports, measuring click-through rates, customer engagement, and return on investment (ROI).
Menu and Service Enhancements: By studying data-driven insights, businesses can identify popular menu items, customer preferences, and areas for improvement, allowing them to make informed decisions about menu updates, service enhancements, and overall customer experiences.

Customized Wi-Fi Packages: WiBiP allows restaurants and cafes to offer various Wi-Fi packages tailored to their customers’ needs. They can provide complimentary basic access for all customers while offering premium packages with higher speeds and extended connectivity options for those who desire enhanced services.
Enhanced Connectivity Options: With the data package creation module, businesses can offer customers the choice to upgrade their Wi-Fi access for specific durations or data limits, catering to different customer preferences and usage requirements.
Fair Bandwidth Allocation: WiBiP enables fair bandwidth allocation among customers to ensure that all users receive a reliable and smooth Wi-Fi experience without any single user dominating the network resources.
Promotions and Loyalty Programs: Restaurants and cafes can use the flexible Wi-Fi packages to incentivize customer loyalty. For example, they can offer exclusive access or discounted rates for frequent visitors, encouraging repeat business and building customer loyalty.

Gather feedback from visitors to your venue during their visit or after they exit. Know what they like and pinpoint concerns for improvement.
Run surveys when visitors finish connecting to your WiFi or after they leave. Customize your questionnaire based on their behaviour and demographics.

Build direct relationships with your visitors. Add hundreds of thousands of new opt-ins to your CRM and inform them of new and upcoming events.
Integrate with your corporate data warehouse and CRM systems. Use powerful APIs to connect with any internal database or use pre-existing connectors to Salesforce, Adobe, SAP, Microsoft, IBM and other popular vendor solutions.